iRiparo website birth
iRiparo was born in 2009 as a website, from the entrepreneurial idea of the current CEO Carlo Alberto Rolando, to provide qualified assistance to Apple users who have to face problems with their devices. Initially only dedicated to the devices of the Cupertino Company, the team has expanded over the years the range of brands on which it proposes repair interventions, guaranteeing, to date, assistance on the main Smartphone and Tablet models of the most popular brands: Apple, Samsung, Nokia, HTC, LG, Blackberry, etc.
From the Web to the development of the iRiparo Franchising Project
Since 2012, iRiparo, aiming to create a widespread distribution throughout the Italian territory of its services, has developed its own Franchising Project which, after careful advertising, has led to the creation of a real Franchising Network which, nowadays , consist in a large number of stores operating throughout the nation while, many others are in the opening phase.
From the outset, the Company Mission has been to fully satisfy all the needs of its customers, becoming a point of reference for them with qualified personnel who know the problem and know how to deal with it.
All iRiparo Stores and Corners are equipped with specialized and iRiparo certified technicians who have supported a strict theoretical-practical preparation, thanks to the capabilities of all Franchising affiliates to iRiparo the repair becomes, therefore, a real experience for the end customer which allows it to be followed in all its aspects.
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The iRiparo world: its structure and the quality of the services offered
The headquarter is made up of a team of highly specialized repair workers coordinated by an electronic engineer. The Company Headquarters is equipped with a professional laboratory with highly reliable measuring instruments, controlled by an industrial management software in an automatic way that allows an immediate order fulfillment.
The spare parts used are of top quality, all repairs are covered by an iRiparo guarantee, a guarantee that is shared throughout the network, therefore, a repair carried out in the north of Italy also covers the warranty in the south, as well as at center as well as in Europe
iRiparo, with the aim of increasing the business of all the Centers and being the full reference point for its customers, has developed numerous partnerships that allow it to guarantee a wide range of additional services available at every point of sale, from collection to the resale of the used one, to the printing of personalized covers, to the sale of the App and many other services still.
iRiparo beyond the borders of Italy
Riparo, promoter of the first franchising chain in Italy that provides care solutions for electronic users, correctly represents the definition of dynamism, growth and development of its network of points of sale.
The foundations of the Italian Franchising Network have been consolidated, iRiparo, has created the premises for the expansion of its overseas market in France, Spain, Belgium and Finland aiming at the diffusion, at European level, over the next 5 years, of its Brand and its services.